Frequently Asked Questions

How much do you charge for postage?

Postage is charged at £5.95 per address for most parts of the UK. EU rates vary by country.

Do you ship outside the EU?

Yes. We send out food items outside the EU, including the USA.  There are however specific restrictions in some countries. Contact us to find out if we can send them to the you

How do I send a Christmas Pudding as a gift?

You have the option to add multiple delivery addresses and gift messages during the checkout process, allowing you to easily send Nana Lily’s Christmas Puddings to one or more recipients.

If you add a gift message we will include one of our specially designed gift cards free of charge, with your message printed inside. We don’t gift wrap our Christmas Puddings, as customers have told us they prefer to know what their gift is before Christmas Day! What ingredients are in your Christmas Puddings?You can find out about the ingredients we use, and where they comes from, on our ingredients page.